Store Policy/ Return Policy

We accept returns for IN-STORE CREDIT ONLY no exchanges will be accepted as we cannot create a shipping label in our system without an order to fulfill! I will issue it back to you on a Gift Card via e-mail that will not expire! Once you have placed and order we will not cancel orders we can issue store credit (when you place an order it automatically processes in our store)

All returns must be back to me within 10 days of the day you received it for IN-STORE CREDIT only , you are responsible for return shipping costs. If we receive the item after the 10 days is up we will send it back to you. All items must be in new condition with tags still attached, no sign of wear, no makeup marks from try on, and no odors as in cigarette smoke. If item does not meet the requirements then it will be shipped back to you.

Anytime I run a deal of 30% off or more that is a FINAL SALE no instore credit will be issued

All sale items are final sale

All jewelry and accessories are final sale as are bralettes, bodysuits, and shoes

 We are NOT responsible for lost packages

Please send returns to

Cactus Jax Boutique

PO BOX 225

Grand View, ID 83624



please allow 3-5 days processing (items may ship sooner) before item ships Saturday and Sundays we are closed


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